Mechanical engineering with German-made quality is extremely well positioned worldwide thanks to ongoing technological innovations and high quality standards. This is also true for MAG IAS GmbH. The company based in Eislingen was founded in 2005. It produces machine tools and does contract work in machining and turning for turnkey production systems. MAG is represented globally with more than 1,000 employees working in the U.S., China, India, Hungary, and Switzerland, just to name a few of its locations.
MAG as an international company has employees worldwide. Not only does this make the equipment more heterogeneous, it also increases the complexity of administration. A broad-based individual IT security solution is needed since notebooks are used worldwide and operated outside Germany’s borders. Axel Weiler was aware of this challenge. As Senior Manager IT Infrastructure at MAG IAS GmbH, finding a solution was his job at the end of 2017.
“The flexibility we need in our operation was simply not given by the old antivirus solution,” Weiler says. “Central control of the clients was practically impossible.” The consequence: “zero-days”. Weiler explains that attempts were made to contact the antivirus provider, so as to install updates as quickly as possible, but that took a very long time. MAG’s IT service provider, which is responsible for the maintenance and administration of the entire IT infrastructure, expended a great deal of effort to correct the problem. The IT infrastructure expert recalls that communication escalated to the top management level.