G DATA Support - FAQ

I have renewed my license online, how to reactivate the software?

This article will explain how to reactivate your G DATA software after you have renewed your license online.

After you have renewed your G DATA license online, there is one last step to do to reactivate your software. You will need the Serial Number (also called Registration Number) you have received after the renewal. This Serial Number is displayed on the Order Confirmation web page and you have also received it via email.

The email looks as follows:

Once you have the Serial Number, proceed as follows:

Step 1. Open your G DATA software.

Step 2. Click Login credentials on the bottom left hand. This will open the section Updates of the Settings Menu.

Step 3. Click Activate new license... on the right hand side.

Step 4. A new window called Activate license will open. Fill in the requested information then click Activate now at the bottom of the window.

Step 5. This will get you back to the main window of your G DATA program and the expiration date on the bottom left hand will now be updated.

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