Cancellation Policy

Right of Withdrawal for Consumers

(A consumer is any natural person who concludes a transaction for purposes that are primarily not part of the person’s commercial or independent professional/occupational activity.)

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving reasons. The cancellation period is fourteen days after the contract is concluded.

To exercise your right of withdrawal, you have to inform us (G DATA CyberDefense AG, G DATA Campus, Königsallee 178, 44799 Bochum, Germany, phone: +49 (0) 234 / 97 62-0, fax: +49 (0) 234 / 97 62-299, e-mail: revoke@gdata.de) of your decision to withdraw from this contract by means of an unequivocal notice (for example, by sending a letter by mail, fax, or e-mail). You may use the cancellation form provided, but this is not mandatory.

Sending the notice that you are exercising the right of withdrawal before the end of the cancellation period is sufficient to comply with the cancellation period.

Consequences of Withdrawal

If you withdraw from this contract, we have to refund you all payments we have received from you, including the delivery costs (with the exception of additional costs incurred because you selected a delivery method other than the most competitive standard delivery offered by us), promptly and no later than within fourteen days after the day on which we receive your notice of withdrawing from this contract. We use the same means of payment for this refund that you used for the original transaction, unless anything else is expressly agreed with you; in no case will you incur any charges for the refund.
 

Reasons for Expiry

The right of withdrawal expires in case of a contract for the delivery of digital content that is not on a physical data carrier, when the seller has commenced execution of the contract after the consumer

1. expressly agreed that the seller should commence execution of the contract before the end of the cancellation period, and
2. acknowledged that the right of withdrawal would be lost due to said consent to commence execution of the contract.
 

Cancellation Form

(Please fill out this form and return it to us if you want to withdraw from the contract.)

- To: G DATA CyberDefense AG, G DATA Campus, Königsallee 178, 44799 Bochum, Germany, fax: +49 (0) 234 / 97 62-299, e-mail: revoke@gdata.de:

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
  the provision of the following services (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature(s) of the consumer(s) (only for notification in paper form)
- Date

(*) Please cross out what does not apply.