FAQ

13 results:
1. "HttpClient error" during an update, what to do?  
Your G DATA software allows you to prevent updates from being downloaded from selected Wifi or 3G networks.  The reason for this is that these network connections can be slower than…  
2. After updating to version 14.2.0.472 of the G DATA ManagementServer, I can no longer log in to the G DATA Administrator.  
Cause: This can occur due to the G DATA Administrator being open during the installation of the update. Another cause can be unexpected database entries during the conversion of the database. …  
3. After updating to version 14.2.0.472 of the G DATA Security Client, emails or meeting requests remain in the outbox and are not getting sent.  
On the affected clients, please temporarily deactivate the functionality "Use Spam Filter" in the G DATA Administrator under "Clients/Client Settings/AntiSpam". We are trying to provide you with…  
4. After updating to version 14.2.0.472 of the G DATA Security Client, the process "NativeMessagingWP.exe" generates an overload on the terminal server.  
Please rename the file "NativeMessagingWP.exe" temporarily into "NativeMessagingWP.exe.tmp" and restart the terminal server. We are trying to provide you with an automated solution as soon as…  
5. Get started with your G DATA product for Windows  
The Registration Process: When you first purchase or renew a G DATA license, you receive a Registration Number (a.k.a.: Serial Number or License Key). Your license is inactive (and does not…  
6. How to download your G DATA product  
There are two different ways to download your G DATA product. A. The first option you have is to download a trial version of the product, which you can upgrade into a full version at the end…  
7. How to find your Login Credentials (of your Windows or Android license)  
Your Login Credentials are sent to you via email the first time you activate any G DATA product with your Registration Number,  which you receive after the purchase of the license. An…  
8. How to install and activate your G DATA product for Windows  
Step 1:  Download the latest version of the product from one of the following links: Antivirus for Windows  Internet Security for Windows  Total Security for Windows …  
9. How to install and activate your G DATA product for Windows (Using your Login Credentials)  
Step 1. Download the latest version of the product from one of the following links: For G DATA Antivirus click here For G DATA Internet Security click here For G DATA…  
10. How to remove G DATA for Windows from your PC  
There are two different ways to remove G DATA from your PC, first we will cover the standard one via the Programs and Features of Windows and then the second option via the setup package…  
11. How to update G DATA for Windows  
There are two different update options for your software: Virus signature updates and Program updates. Virus signature updates ensure that your computer stays protected against the most recent…  
12. I need help after updating to the latest version 14.2.0.472.  
We are happy to offer you many new useful features with the latest version of our business solution. Unfortunately we noticed some issues during the roll-out process. In order to enable you to…  
13. System Requirements for G DATA Business  
Click here to get a comprehensive list of the minimum system requirement for G DATA Business solutions For the Memory Requirements, they are always expressed as free RAM available and not…